Parity Services IT support services focuses on advising your business on how best to use information technology to meet and sustain your business objectives. In addition to providing advice, we implement, deploy, and administer IT systems on your businesses' behalf.

Capabilities

• Help Desk Operations

  • Onsite Desk Side Support

  • Remote End User Support

  • Call Tracking Administration

  • CRM and Surveys

  • User Self Help

  • Technical Certification Assessments, Requirements and Planning

  • Soft Skills Assessments, Requirements and Planning

• Video and Multimedia Support

  • VTC Setup and Support

    • Point to Point

    • Multi-Point (Bridge)

  • Conference Room Setup and Scheduling

  • Secure VTC

    • AES

    • KIV-7HSB

• PC and Laptop Configuration Management

  • Image Creation, Testing and Administration

  • Local Disaster Recovery

  • Hardware and Software Testing and Updates

• Life Cycle and Refresh Planning and Implementation

  • Excess Equipment Removal

• Mobile Technology

  • RIM Blackberry

    • Blackberry Server Enterprise Server (BES) Administration

  • Configuration Management

  • Life Cycle and Inventory Control

  • Remote Service Support

  • End User Training

  • Palm Treo Smart Phone

• Enterprise Virtualization

• Desktop Application Training

  • Skills Pre and Post Assessments’

  • Standard and Customized Curriculum Development

  • Certification Requirements and Planning Training

  • Distance Learning

  • One on One

  • Instructor Lead

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Copyright © 2007 Parity Services, Inc.
Last modified: 02/07/07